New Emergency Alert system is operational

(Red River Parish Office of Homeland Security & Emergency Preparedness-PRESS RELEASE)

The Red River Parish Office of Homeland Security & Emergency Preparedness announces the parish’s new public alert and notification system, Everbridge.

Everbridge will now serve as the parish’s primary tool for distributing emergency alerts related to severe weather, public safety threats, road closures, evacuations, and other urgent events. Notifications will be sent through multiple channels, including voice calls, text messages, emails, and the Everbridge mobile app.

The system may deliver calls from 318-271-2677. Residents should be aware that these calls are legitimate and part of the official Red River, Parish Everbridge alert system.

“Everbridge offers a more advanced and flexible platform that allows us to reach people in more ways than ever before,” said Shane Hubbard, Director of Homeland Security & Emergency Preparedness.

Everbridge will operate as an Opt-Out system, utilizing its “Resident Connect” feature to pull in publicly available landline and mobile numbers to expand coverage. Residents who do not wish to receive alerts can choose to opt out at any time.

As with any major system transition, some fine-tuning is expected in the early stages. We kindly ask for the public’s patience as we continue adjusting settings and optimizing the system to ensure accuracy, reliability, and relevance in every alert.